Policies
Privacy Policy
This Privacy Policy explains how our company collects, uses, stores and protects your personal information. We are committed to safeguarding your data and handling it with transparency and care. When you contact us, request a quote, visit our website or use our services, we may collect information such as your name, company name, email address, phone number, and details relating to your project or enquiry.
Your information is used to respond to enquiries, provide quotations, deliver our services, manage accounts and improve customer experience. We may also use your details to send important service information or updates that relate directly to the work we are carrying out for you.
We do not sell or share personal information with third parties except where it is essential to deliver our services. This may include trusted suppliers, couriers or installation teams who support our work. These partners are required to protect your information and follow the same high standards of confidentiality that we do.
We store data securely and review our systems regularly to prevent unauthorised access. You have the right to access, update or request removal of your personal data at any time. To do this, please contact us through our usual channels and we will respond promptly.
By using our services or submitting your information you agree to the terms outlined in this policy and consent to the handling of your data in line with UK GDPR requirements.
Anti Bribery Policy
Our company operates with complete integrity. We do not tolerate any form of bribery or improper influence in any part of our work. This applies to all staff, contractors and anyone acting on our behalf.
Employees must never offer, request, give or accept anything that could be seen as a bribe or an attempt to gain an unfair advantage. This includes money, gifts, rewards, favours or services offered with the intention of influencing a decision or outcome.
We expect all team members to behave in a way that protects our reputation and follows legal requirements under the UK Bribery Act. Any concerns about bribery or improper conduct should be reported immediately so we can investigate and take appropriate action. We are committed to conducting business fairly and transparently and will not work with organisations or individuals who do not share these standards.
Modern Slavery and Human Trafficking Statement
We are committed to preventing modern slavery, forced labour and human trafficking in every part of our business and supply chain. We believe every individual has the right to work freely, safely and with dignity.
We expect all suppliers, contractors and partners to follow ethical labour practices and comply with the Modern Slavery Act. This means ensuring fair working conditions, safe environments and freedom from coercion or exploitation. We carry out checks on suppliers and will not work with any organisation that is unable to demonstrate compliance with these responsibilities.
Our team is encouraged to raise any concerns they may have about labour practices, whether within our business or relating to external partners. We take these concerns seriously and will act quickly to investigate and resolve any issues.
This commitment is part of our ongoing responsibility to operate ethically, treat people fairly and contribute to a safe and transparent working environment for all.